At Bandhani Threads, we believe in keeping things simple and transparent.
Since we are currently in the process of setting up our payment systems and logistics operations, we are not accepting or processing orders at this time.
Current Status
- Orders placed on the website are not being processed or fulfilled
- No payments are being actively accepted through the website or cash/offline modes
Because of this:
There are currently no scenarios where refunds or returns are applicable.
Future Refund Policy (Once Orders Go Live)
Once we begin processing orders, our goal is to offer a smooth and fair experience.
Here’s what you can expect:
Returns
- Return requests must be raised within 7 days of delivery
- Items must be unused, unwashed, and in original condition
- Items should be returned with original packaging (if applicable)
Refunds
- Refunds will be processed after the product is received and inspected
- Approved refunds will be issued to the original payment method
- Processing time may take 30–60 business days or more
Non-Returnable Items
- Customized or altered products
- Items damaged due to misuse
- Products without original condition or packaging
Cancellations
- Orders may be cancelled before dispatch (once order processing is active)
- After dispatch, cancellations may not be possible
Important Note
As of now, since no transactions are being completed through the website:
- No financial transactions are taking place
- No refund claims, requests, or liabilities arise
Need Help?
If you have any questions, feel free to reach out:
We’re building Bandhani Threads step by step,
and we’ll always keep things clear and fair with you
